Accessibility

Accessibility Support

The Community Stadium provides a number of wheelchair and ambulant spaces for events held at the stadium. Wheelchair bays are located in the North, South and West stands. To allow for easier access, ambulant spaces are situated in designated areas within those stands. Alternatively, ambulant disabled supporters can choose to sit in alternative areas.

The pricing of tickets for disabled fans is set by the respective users of the stadium. For further details of the prices for York City Football Club and York RLFC, please visit their respective websites.

For SMC events, our disabled policy is based solely on eligibility to claim Disability Living Allowance (DLA). In order to purchase tickets, all disabled fans must provide proof of disability. The required proof is a current copy of their entitlement to the care and/or mobility component of the Disability Living Allowance (DLA) or entitlement to the Daily Living and/or Mobility component of the Personal Independence Payment (PIP). Please note, the copy must be in date at the time of applying for tickets.

Arrangements for the use of headsets for visually impaired supporters should be made by contacting the respective clubs’ disability officer.

Our disabled toilets are operated with radar keys, which can be obtained on matchdays from designated stewards. Accessible car parking is available for use by Blue Badge holders within the Vangarde site – any specific request for disabled parking should be made when reserving your match day ticket(s) for events.

Key Accessibility Features At The LNER Community Stadium

  • Accessible stadium via car and public transport, with parking and bus stop just a short distance away
  • Lift access to all floors of the Azuma East Stand / West Stand
  • Full access to hospitality suites
  • Dedicated disabled toilets which are fully accessible (Stoma specific facilities in all accessible toilets around the concourse)
  • Wheelchair height catering counters
  • Free carer match tickets (disabled badge must be produced for eligibility)

Should you have any specific requirements or need further information, please call us on 01904 950 950.

Stewards and staff are on hand to help assist you across all areas of the LNER Community Stadium.